Listen
Understand your expectations and context.
Seek prompt assessment of dental pain, trauma or a complication, subject to clinic availability.

A dental emergency may involve acute pain, swelling, a broken or displaced tooth, unusual bleeding or a complication after treatment. Contact the clinic to describe the situation and confirm consultation availability.
A consultation is required. Indication, treatment pathway and outcomes may vary with each clinical situation.
A consultation is required. Indication, treatment pathway and outcomes may vary with each clinical situation.
Understand your expectations and context.
Carry out the clinical examination needed for a decision.
Present possible options, limits and stages.
Organise the agreed treatment and follow-up.
Immediate availability cannot be guaranteed. Call or message the clinic so the team can understand the situation and explain the available options.
A conversation and clinical assessment make it possible to build a suitable plan, explained clearly.